Groups for Business FAQ
How many groups can I create for
You can create as many groups as you wish. Creating a group is free, and groups don’t count toward your Google Apps user licenses.
Can I delegate
management and ownership of a group to someone else?
Yes. You can assign a group owner and let that person manage the group, add or remove members, and more. You can also let your users create their own group.
Can I include people from
outside our organization?
Yes. With Groups for Business, you can create a project team or mailing list that includes people from outside your organization as well.
What you can do with Groups for Business
Send messages to teammates, customers, or other working groups using a single mailing list address. Optionally, let users create and manage lists that everyone can share.
Collaborate on field support tickets or inquiries from customers or employees. Group members can browse, categorize, assign, and reply to messages.
Learn to use Groups for Business
Get training guides, tips, and more resources to work smarter and master Google Apps.
Go to the Google Apps Learning Center to get started using your new services.